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D145   Category: General     Status: New
The author of this article reminds readers that scalability implies more than just growing a customer base. The ability of businesses to meet challenges and persevere means not thinking too hard but continuously doing. The author’s specific point is that smart businesses are actually not too smart. He commends less sophisticated businesses for upholding the philosophy of KISS, or “keep it simple stupid.” Businesses should avoid potential shortcuts such as hiring a overqualified sales team, investing in overly sophisticated technology, and raising an excessive amount of capital. These efforts may provide a short-term boost, but without a scalable business model, your company will be unable to support the additional business. Upper management should equip lower level employees with tools to handle larger amounts of work before trying to acquire more clients. A company should also spend money on tools for lower level employees to help streamline their operations and e


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