I would like to bring this matter to your attention, since I am unable to obtain any assistance from Adobe Technical Support. 

Recently, I purchased Adobe InDesign CS4 to use to submit a book to www.Createspace.com for publication. The book was reviewed by Createspace and returned for inclusion of page numbers. Straight-forward, simple, an easy fix. 

Attempting to insert page numbers in the book using InDesign CS4, resulted a two computer crashes, the loss of the entire book file, and corruption of the back-up files. Unbelievable, but true. A complete book, almost ready for publication... lost.  

Calls to to Adobe leave me waiting two hours for technical support to answer, and after two hours of waiting, I hang up.  

So, to summarize, I paid a lot of money for a product which destroyed several months work, crashed my computer several times, and no technical support exists for the product. Surely this kind of performance with destroy Adobe.  

Perhaps CS4 InDesign could be a product secretly introduced by the free world's enemies as a means to destroy computer operations as they exist today. I have never been more dissatisfied with any product of any kind. I feel so violated.